Your free month and creator billing

Step by step

1. The owner opens Settings → Billing & payments to review the agency's actual offer, billing status and invoices.
2. A new agency requires a verified payment method before access begins, including the free trial. Review and authorise the billing terms, complete payment setup through Stripe, then refresh payment status in Godeem.
3. For eligible new agencies, the first calendar month is free and starts only when payment setup is verified. Opening Stripe or registering alone does not start the trial. Existing trial dates and negotiated offers stay as recorded.
4. If a monthly invoice payment fails, Godeem sends an email notice to all active agency owners and starts a 48-hour grace period from the first confirmed failure. Check Billing & payments for the outstanding invoice and deadline; payment retries and repeated failures do not extend it.
5. Use Pay invoice in Billing & payments to settle the outstanding invoice. Adding or replacing a payment method alone does not pay it. After Godeem verifies payment, access returns if no other access restriction remains.
6. Disconnect a creator when you no longer need it connected. Reconnecting does not reset the trial or erase earlier connected usage.
7. Cancel monthly billing in Billing & payments to stop agency access and new billable time immediately. Any paid usage already accrued remains due and is invoiced after month end.