Troubleshooting
When the app feels slow
Identify the slow step without restarting the whole account import.
Step by step
- Note which action is slow: opening the app, listing conversations, loading a thumbnail, playing a video or refreshing earnings.
- Keep the current page open while its request completes. Loading older pages or full video files can take longer than showing text.
- Respect rate-limit countdowns. Do not start repeated account syncs to refresh a single conversation or vault page.
- If an error appears, use the recovery action in that section. Choose View → Reload after an interface update.
- Report a repeated delay with its approximate duration, creator and time so support can trace the specific request.
Need help with this step?
In Godeem, open Help & feedback → Create support request, or email support. Include the action and error message, with private information removed.