gGodeemHelp centre

Troubleshooting

Get help and report a problem

Search the guide or send a useful support request.

Godeem product guide · Updated 10 September 2026

Step by step

  1. Open Help & feedback and search for the task you are trying to complete. The product guide works without AI being enabled.
  2. For a problem, choose Create support request. Explain what you clicked, what you expected and what happened.
  3. Include the time, affected creator, app version and exact error. A screenshot with private information removed can help.
  4. Follow replies in Your support requests. You can also contact support@godeem.app.

Keep going

Photos missing or the vault will not loadRecover previews and distinguish slow requests from account restrictions.Analytics or balances are unavailableCheck account access and recover the financial report.When the app feels slowIdentify the slow step without restarting the whole account import.

Need help with this step?

In Godeem, open Help & feedback → Create support request, or email support. Include the action and error message, with private information removed.