Analytics or balances are unavailable

Step by step

1. Select a connected creator and a valid date range. A manually added creator has no provider financial report.
2. Read the message in each report section: balances can succeed even when earnings fail, and vice versa.
3. After provider access is restored, reopening Overview or Analytics makes one automatic recovery check when the cooldown ends. You can also choose Refresh figures for an explicit check.
4. For expired authentication, reconnect the creator. For a rate limit or temporary provider error, allow the stated wait before checking again.
5. If it still fails, create a support request with the selected dates, time and exact error. Include whether Test connection and the vault work.